Terms of use of the website and the application
The terms of use of the website www, sahemnational.ae and the smart application )Sahem( (hereinafter referred as the service / website / application ") which is managed by Sahem National Company for Used Material Trading / Single Person Company LLC apply to all visitors and users of the service (hereinafter referred as" The pronoun of the addressee "and the" possessive adjective of the addressee "). Your access to the website and smart application shall be approved by you of the following terms and conditions, privacy policy, and any other relevant policies, conditions, provisions and notifications (collectively referred to as "conditions of use") that are currently applicable to your use of the site and the smart application and become applicable to it without any restriction or condition.
Dear visitor and user of the service on the website or the smart application, if you do not agree to the above terms of use, you must refrain from using or accessing the website.
1- Intellectual property rights
All intellectual and literary property rights from the contents of the website and the smart application are owned by Sahem National and its partners, affiliates or licensors with content and are protected by the laws of authorship, copying, publishing, trademarks and other applicable laws.
All content included in the website and the smart application, including but not limited to texts, graphics, logos, button icons, images, software, movies, audio clips, downloads, interfaces, code, and software switches of all content on the website and application are exclusively owned by Sahem National or its licensors and protected under International laws on copyright, copying, trademarks and other laws in force.
All trademarks, logos, service marks and trade names that appear on the website represent registered and/or unregistered trademarks of Sahem National, affiliates or other trademark holders or trademarks.
No part of the website may be copied, reproduced, edited, broadcast, stored, or exploited for commercial gain as part of any website or other application or in any other image, whether electronic or other, without obtaining the prior written consent of the Sahem National. However, you may print extracts from the website or download them to a hard disk or other storage device for your personal use. However, it is strictly prohibited to use the content on the site and the application in any form or in any other way, including by re-producing, editing, distributing, broadcasting, republishing, showing or performing, in violation of the conditions of use at hand. Your use of the website or application does not entitle you to any of the intellectual property rights in its contents other than the limited right to use granted to you in accordance with these terms of use. Any unauthorized use of the website or application may result in a violation of intellectual property laws, laws of privacy and publicity, telecommunications regulations and legislation, and any laws related to preservation of rights.
2- Using the website and the application
You shall not use any automated tools of 'page-scrape', 'robot', 'spider' or any other automated device, software, algorithm or methodology, or any analogous or similar manual process for the purpose of accessing any part of the website or obtaining, copying, or monitoring it, or for the purpose of reproducing or defrauding the display or navigation structure of the website and the application to boycott or initiate a boycott of its work, whether the site or application, or to obtain or initiate the obtaining of any materials, documents or information through any means not available Intentionally and for any breach, infringement, violation or circumvention with the purpose of creating a crime or attempting to do so, whether personally by a natural or legal person, Sahem National Company, through its legal representative, will resort to the judiciary and demand all compensation and civil and criminal legal accountability.
You shall not attempt unauthorized access to any part of the website or application or any of its features, or to other service-related systems or networks, whether through the application or website, or to any of the services provided on or through the website, by hacking, extracting the password or any other unlawful method.
We reserve the right at any time to restrict or terminate your access to the website and the application or your use of it if you violate any of these terms of use or for any other reason whatsoever without notice, and the termination or restriction of your access to the website and application or your use of it is not a waiver of or influencing In any right or other remedy for damage, we are entitled under the law or the rules of equity and settlement.
3- Link
The contents of the website and the application may include links to other websites (referred to as linked websites). These links are provided to you only as a convenience, and these links are not subject to the provisions or control of Sahem.
The inclusion of any of the linked websites does not indicate approval by Sahem National. You acknowledge that your use of or reliance on any of the linked websites is at your own risk. Sahem National recommends that you review the privacy policy of the linked websites that you visit and the terms and conditions related to them carefully and do not assume any responsibility as a result of visiting any linked sites, stressing the need to review the terms and conditions and the privacy policy of those websites.
Sahem National may ban links pointing to the website and the application, and you must delete or stop any link immediately upon the request of Sahem. You shall not frame any part of the content of the application or website by inserting advertisements or other materials that gain revenue without obtaining the prior written consent of Sahem.
4- Registration
There are two types of website users, namely: “Sahem account customers” and “non-Sahem account customers”. Although registration is not required to creat a Sahem account, registration will give you the ability to access additional functions available on the application site and the website, according to what each service channel provides. In order to become a "Sahem account customer" registered in the application or website, you (or your company if your registration on the website or application is done on behalf of the company in which you work (referred to as the "company") must complete the registration process with Sahem. If you are registering on the website or application on behalf of the company you work for (referred to as "the company"), then the company must have an existing account with Sahem (such as a commercial account for transportation, storage, or commercial shipment of the recyclable materials that are displayed in the application or website, and you may be asked to confirm your company account number). Once Sahem receives your registration request, you will receive an email, text message or call confirming the acceptance of your application. You have to click the link in this email to activate the registration if an electronic link is sent, as confirmation of acceptance of the application may be made directly from the application or website without sending any confirmations to that. Sahem reserves the right to reject any registration application or stop any application or membership of its own free will.
Your completion of the registration process on behalf of your company, your organization, department, authority, ministry, or any form of organization, whether private, governmental or semi-governmental, is a pledge from you that you have the power to bind your company, and that you ensure that any other employee of the company who uses the website or application complies with this Terms and Conditions In the event of use on behalf of the company, in its name or on its behalf, or bearing its capacity in any way, whether you have a specific job description or job title, These Terms and Conditions are added to the terms of any contract that you enter into or use of the application and the site with Sahem regarding your account, and you have no right to object to any clause contained in these terms in whole or in part.
You must log in using your username and password. You must ensure that the password is kept safe and confidential and not disclosed to anyone else. You acknowledge your full responsibility for the password, and that you must notify Sahem immediately after any unauthorized use of it or any other security breach related to your account. You acknowledge and agree that Sahem will not bear any responsibility for any loss or damage resulting from the fraudulent use of the password, and you shall not share all claims arising from the unauthorized use of the password.
You acknowledge that Sahem does not bear any responsibility whatsoever for ensuring any information related to you or your company is up-to-date, complete or accurate, and you agree that you follow up and update any of this information. You or Sahem may terminate your registration at any time for any reason without written notice. Once your registration by Sahem has been completed, you will not be able to access any part of the website or application intended for registered users without the prior consent of Sahem.
In the event that you use the website or application in a request to perform a task by Sahem on your behalf in the delivery of any materials you have chosen to the website or application, we will send an email or text message to the address you provide during the registration process to confirm that we have received your request. Although Sahem makes every effort to ensure that the services provided on the website and application can be relied upon as much as possible, the nature of the Internet means that we cannot be held responsible for requests that we have not assured you of our receipt of. Also, we will send an electronic receipt to your registered e-mail containing the details of the materials received from you with mentioning their type, weight or quantity, or number of parts received, and you must sign the receipt when we receive the shipments, whether it is an electronic signature or a live signature, and a copy of this receipt will be sent to the party The beneficiary whom you wish to deliver the shipment to, and an email will also be sent to you upon receipt of the beneficiary or whoever authorized it to receive, confirming the arrival of your shipment to the recipient.
5- Fees and points earned
Dear user, all the requests that we receive from you to Sahem to the transfer of materials and shipments of your own will and your agreement to the terms and conditions, confirming and definitively that all the materials that are received are transferred to the beneficiary free of charge and no fees or compensation are imposed on those shipments.
All prices mentioned on the website and application are accurate and related to purchases from one of the parties that display their products, according to the knowledge of Sahem at the time of their inclusion in the application and the site, but the website may include inaccurate data or unintended typographical errors that are corrected by the knowledge of Sahem when discovering them or informing us out.
All prices offered are also subject to change at any time without notice. Information on the website may be updated on a regular basis; Therefore, some inaccuracies may occur during this process.
Sahem reserves the right to impose a fee at any time for accessing certain parts of the website or application, but in all cases you will not be charged for this access except after obtaining your prior consent to pay.
You acknowledge and agree that any estimate of the price or period offered by the "points calculator" or any other tool like them is on the website or application for the purpose of estimating the points that you will earn and confirm the points that you will gain upon receiving the materials through one of our representatives, where he will give you a detailed receipt of the materials and points gained and their equivalent in the local currency, confirming that the points earned during the application stage are just an estimate and not the final points that will be awarded to you, when you sign the receipt when the representative receives the shipment and sign the receipt, it is considered confirmation and approval of the details contained in it and you have no right to object to it in any way after signing, So that your signature on reviewing the details contained in the receipt is your assured approval and your acknowledgment of the validity of what is contained in it, as we only represent the responsibility of the carrier and we do not exceed that responsibility in any way and that your shipment of shipments and materials to the recipient was done with your knowledge, and that all the entities benefiting from the service are the only ones that bear full responsibility for what they offer in terms of services and materials included on the site or the application with their knowledge according to the contract concluded by them with their Sahem National in order to achieve the goals set out in the objectives of the application or the website of Sahem to the preservation of the environment and achieving sustainability and a stimulating environment in a way that represents a culture of social responsibility for individuals, companies and charities that offer their services through the Sahem platform and its smart application. The number of points earned on the site or application may vary from time to time, according to market fluctuations and the price of those recyclable materials. And that all the entities benefiting from the service are the only ones that bear full responsibility for what they offer in terms of services and materials included on the site or the application with their knowledge according to the contract concluded by them with their national watch in order to achieve the goals set out in the objectives of the application or the website of contributing to the preservation of the environment and achieving Sustainability and a stimulating environment in a way that represents a culture of social responsibility for individuals, companies and charities that offer their services through the Sahem platform and its smart application. The number of points earned on the site or application may vary from time to time, according to market fluctuations and the price of those recyclable materials. Also, the specified period for the delivery of the materials, i.e. the local transportation of any shipments entrusted to Sahem, may differ, which may be due to a number of reasons that include but not limited to the actual dimensions and weight of the shipments and any unexpected delay in shipping and transportation such as weather conditions or force majeure. Or conditions imposed by the competent authorities from the curfew and movement.
6- Earn points and buy
Reward points will be awarded to you according to what has been clarified when you order on the website or application, and those points are discretionary when submitting the request and confirm the points that you will earn upon receiving the materials through one of our representatives, as they will give you a detailed receipt of the materials and points gained and their equivalent in the local currency, confirming that the points earned during The stage of submitting the application is merely an estimate, not the final points that will be awarded to you, and when you sign the receipt when the representative receives the shipment and sign the receipt, confirmation and approval of the details contained in it are considered, and you have no right to object to it in any way after signing, so that your signature is considered to review the details received. With the receipt that you receive when the representative receives the materials and shipments.
You will be able to redeem points in two ways, either choosing a beneficiary and transferring points to it, or redeeming points through the purchases displayed in the various sections in the application, for example (Tourism and Travel Department, Mobile Phones Section ... etc.) from the sections in the application where these points will be ewarding and motivating way to contribute with us to community service, as a portion of that revenue will be allocated to community service through one of the partners, who are legally licensed from the competent authorities in the state, which have all the permits in accordance with the laws and legislation in force in force. Sahem does not bear any responsibility for what is presented by the companies that offer products and services, and any purchase that takes place between you and the seller you are responsible for, and the seller is responsible for providing the service in accordance with the presented data and written conditions, and he is also responsible for submitting the purchase receipt explaining the discount and details of the product or service and any data imposed by the competent authorities to regulate the commercial business, as well as with regard to the tax statement and declaration in the receipt according to the tax record. Sahem shall not be responsible for any actions, errors, or defects in the product, service or commodity offered by the seller, and he is fully responsible for it, and thus you are not entitled to return to your share of any liability according to the limits permitted by local or federal law.
7- Exchange of earned points
Dear user, you have the right to request a redemption of points if you cancel any purchases during the period and conditions imposed by the seller, and you are not entitled to request to recover any points that were used in purchases or transfer them to any party, and if you wish to retrieve any points, this is done by emailing us at info@sahemnational.ae Or by submitting a request via the contact us screen in the smart application, and in the event that the objection is not answered within ten working days, which are not counted for official holidays and weekends, Where non-response expresses a rejection of the request, and Sahem is not obligated to respond in any case despite our confirmation of your satisfaction and trying to respond to any requests we receive, as you represent us the highest priority, and your service and your satisfaction is our goal.
8- Used and recyclable materials provided to beneficiaries
You may submit materials through the application or the website whenever the service is available in either of them, but the following is required:
(A) To ensure that all rights in any submitted materials (including all intellectual property rights) are owned by you or under your control, and that those submitted materials are in compliance with the terms of use and according to the materials shown on the website and application
(B) To grant Sahem as a carrier a license as soon as you sign the receipt of the materials received from one of our representatives, and this license is temporary until the materials are delivered to the beneficiary, and the license is not permanent and expires once the materials and shipments are delivered to the beneficiary that you have chosen in the application or website and that license is without any fees Free as part of our Community Responsibility.
(C) Your agreement that there is no obligation of confidentiality related to the material provided.
(D) Submitting your request to deliver the materials that you choose on the application or website expresses your full knowledge of the right of those parties to dispose of these materials in the way that suits them and serves their work, and Sahem does not bear any responsibility for the actions that arise from those beneficiaries in any way, whether by selling them or disposing, in any way that is consistent with its policy and the systems in which it operates.
(E) All materials received by the beneficiaries, namely the associations or institutions that receive requests through the application or the website, unlike Sahem as carrier, as these parties bear all the permits and approvals to carry out their activities and activities according to local or federal laws without the contributor bearing any responsibility for those permits, Its responsibility does not exceed that it is a carrier that ships and transports those resources according to your desire, request, and free will to dispose of these materials as it deems appropriate and receive your personal acceptance without any interference from Sahem to determining your choice or influencing it in any way or in any way.
(F) In the event that you do not receive a receipt from Sahem representative stating the shipment details and signing it, no shipments will be received and the order will be canceled by the administration and the reason will be clarified through your account on the website or the online application.
(G) No material will be received that may contain any drawn or written material that violates public policy or is contrary to accepted ethical standards, including but not limited to: Shameless or offensive messages; Pornographic or sexually explicit images; Material containing calumniation or defamation; Substances harmful to minors and young people; Articles that incite discrimination based on race, gender, religion, nationality, disability, sexual orientation or age; Substances that may annoy, harass, or irritate others, or push others to self-harm.
9- Compensation
You agree to pay damages for Sahem National, its subsidiaries, and their respective officials, board members, employees, agents and representatives, and to indemnify them and keep them without harm against any and all claims, losses, liabilities, expenses, compensation and costs (including reasonable legal fees) that arise or result in a manner, directly or indirectly for any breach on your part for any of these terms of use or for any activity that you undertake that is related to the website or application and Sahem reserves the right, without obligation, to undertake alone and at its own expense to pay the damage in any matter imposing compensation on you . In these cases, you agree to fully cooperate with Sahem defensing against this matter.
10- Exporting
You are fully responsible for complying with all laws and regulations of any country that may connect to the website and application thereof with the purpose of accessing any content appearing on any of them or made available through it or for the purpose of using, exporting, re-exporting or importing this content.
11- Entering data
Sahem may retain any data that you provide while using the website, and Sahem will do so in accordance with our privacy policy. You acknowledge that Sahem may delete this data at any time, and acknowledge that you are solely responsible for keeping a backup copy of this data, and that Sahem does not bear any responsibility for its loss or deletion.
12- Conditions of carriage
You acknowledge and agree that the local transportation that Sahem makes to any shipments assigned to Sahem through the website or application is subject to the terms and conditions and the limitation of liability stipulated in the applicable terms and conditions and listed, by referring to them within the above terms of use, and the responsibility of Sahem is only as a carrier of the materials. Sahem is authorized to transfer and collect these materials according to their commercial license, according to the official authorities for the commercial business.
13- Limitation of Liability
The website and the application provide you with specific information and materials as a service, whether through Sahem, its suppliers, or otherwise. The information and materials provided on the website and the application are provided "as is" and have not been prepared with consideration for the specific purposes, situations or needs of a user, and are provided without any guarantees of any kind, express or implied. Sahem does not make any guarantees or representations regarding the use or results of the use of the website, application or linked websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise. Sahem is not responsible for any errors or incorrect data and does not bear contractual or default liability (including negligence) or otherwise for any loss or damage whatsoever its causes (including direct, indirect, subsidiary, or special losses or damages, Profit loss). You release Sahem from all claims arising from any statement on the website and application. The only and comprehensive way available to you to make reparation for any of the foregoing or for any dispute with Sahem or its affiliates or with any of their officials, directors, employees, shareholders or their agents is to stop using the site. Sahem disclaims all responsibilities and obligations related to the website and the application to the fullest extent permitted by applicable law and disclaims all express and implied warranties that include, but are not limited to, the implied warranties related to salability and fitness for a particular purpose. Sahem does not guarantee that the services included in the website and the application will not be interrupted or that they will be free of errors, correcting defects, or that the website or server that provides the website will be free of viruses or other harmful elements. You are obligated to the maximum extent permitted by law to indemnify Sahem and its officials and employees for all costs, expenses and compensation incurred in connection with any lawsuit filed by a third party against Sahem arising from any breach on your part of any of these terms of use. You acknowledge that limiting and absolving the liability of Sahem, and that your indemnification for it applies to all of his shareholders, including any parent company or subsidiary company.
14- Waiver
Failure to contribute to the strict implementation of any provision of the Terms of Use does not represent a waiver of its right to implement this provision or any other provisions of the Terms of Use later.
15- Amendments
Sahem reserves the right to change these terms of use at any time without notifying you of these changes. You agree that your continued use of the website and application constitutes your acceptance of the terms of use after the amendment, and you agree that the modified version of the terms of use cancels all previous versions. You must review the Terms of Use every time you access the website to review updates.
16- Headings
The headings in these terms of use are for convenience only and do not affect the interpretation of these terms and conditions.
17- Independence of the clauses
If any of these conditions is found to be invalid, invalid or unenforceable for any reason, this condition shall be deemed separate and does not affect the validity and enforceability of the remaining conditions.
18- Law
Your use of the website and the application is subject to and subject to these terms of use and shall be construed in accordance with the laws and regulations of local authorities and the federal laws of the United Arab Emirates or the laws of a specific country in the event that the service is provided outside the UAE.
19- Communication
- Email: info@sahemnational.ae
- WhatsApp: +971 2 584 1989
When you have any questions, complaints, or concerns about the website and the application, or regarding the terms of use, please contact Sahem by e-mail at info@sahemnational.ae.